Refund policy

REFUND & RETURN POLICY

Every WHIPDRIP piece is printed after you order it — nothing sits in a warehouse. Because each item is made specifically for you, we can't accept returns for size, colour preference, or change of mind. Please check the size chart on each product page before ordering.

WHAT IS COVERED
We'll replace or refund your order if:
- The item arrives damaged, defective, or misprinted
- You received a different item, size, or design than what you ordered
- There's a manufacturing defect — loose stitching, fabric flaw, or print peeling under normal washing

WHAT IS NOT COVERED
- The size doesn't fit as expected (please use the size chart)
- Colour looks different on screen than in person — natural variation
- Change of mind after the order is placed
- Damage from improper washing, drying, or wear

IMPORTANT: RECORD YOUR UNBOXING
Please film a short, continuous video as you open the sealed package. This is mandatory for every damage or misprint claim — our production partner cannot verify a claim without it, and we won't be able to process a replacement or refund. It takes ten seconds and protects you completely.

HOW TO RAISE A CLAIM
Contact us within 7 days of delivery at support@whipdrip.in with:
1. Your order number
2. The unboxing video showing the sealed package being opened
3. Photos of the defect, damage, or misprint from multiple angles
4. A photo of the original packaging

The sooner you reach out, the smoother it goes — claims raised in the first couple of days are resolved fastest.

REPLACEMENT FIRST — IT'S THE BETTER OPTION
If your piece arrives wrong, we'd rather get the right one on your back than send your money back. Replacements are free, we cover the reprint and the reshipping, and you end up with the tee you actually wanted instead of a refund and an empty wardrobe. Most claims are resolved this way, and it's usually faster than a refund.

REFUNDS
If you'd prefer a refund and your claim is approved, here's how it works:
- Prepaid orders — refunded to your original payment method within 5–7 business days
- Cash on Delivery orders — refunded via UPI or bank transfer to details you provide, within 5–7 business days of us receiving them
Shipping charges are non-refundable unless the issue was our error.

CLAIMS AFTER 7 DAYS
Claims raised more than 7 days after the delivery date can't be processed. This isn't us being difficult — it's the window our production partner allows for verification, and we're bound by it.

INCORRECT ADDRESS
Please double-check your delivery address at checkout. Orders returned due to an incorrect or incomplete address can't be refunded. We're happy to help you reorder.

QUESTIONS
support@whipdrip.in | WhatsApp +91 7306352276 (10 AM – 7 PM IST, Mon–Sat)