Privacy policy

PRIVACY POLICY

WHIPDRIP (a sole-proprietor venture based in Kottayam, Kerala, India) respects your privacy and is committed to protecting the personal information you share with us.

INFORMATION WE COLLECT
When you place an order or interact with our store, we collect:
- Name, delivery address, phone number, and email address (for order fulfillment)
- Payment information (processed securely by our payment partners — we do not store card details)
- Order history and product preferences
- Website usage data collected via cookies and analytics tools (e.g. Shopify Analytics)

HOW WE USE YOUR INFORMATION
Your information is used strictly to:
- Process and deliver your orders
- Send order confirmations, dispatch notifications, and delivery updates
- Respond to your queries or support requests
- Improve our website, product range, and customer experience
- Send occasional marketing communications (only if you opt in — you can unsubscribe anytime)

WHO WE SHARE YOUR INFORMATION WITH
We share your information only with the parties strictly necessary to fulfill your order:
- Our print-on-demand production partner (Qikink) — to print and dispatch your order
- Shipping and courier partners — to deliver your order
- Payment processors — to complete your transaction

We do not sell, rent, or trade your personal information to any third party for marketing or any other purpose.

DATA STORAGE AND SECURITY
Your data is stored securely on Shopify's servers, which comply with international security standards (PCI-DSS, GDPR). We take reasonable steps to protect your data but no online transmission is 100% secure.

YOUR RIGHTS
You can request access to, correction of, or deletion of your personal data at any time by writing to ironical.ethic@gmail.com. We will respond within a reasonable time frame in line with applicable Indian data protection laws (including the Digital Personal Data Protection Act, 2023).

COOKIES
Our store uses cookies to remember your cart, personalize your experience, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not work as intended.

CONTACT
For any privacy-related concerns, contact us at ironical.ethic@gmail.com or WhatsApp +91 7306352276 (10 AM – 7 PM IST).

This policy may be updated periodically. Continued use of our store implies acceptance of the current version.